Section: Principles of Management

4) The Hawthorne studies:

1. found that to increase worker efficiency, management must analyze and minimize the motions required to complete a task.
2. found that workers accept a managerial directive only if it is acceptable in terms of their personal interests.
3. found that when workers know they are being watched, their productivity increases.
4. found that a worker is inherently lazy and will use any excuse not to perform their duties.
5. found better ways to manage projects by creating charts of when tasks should be completed.