Section: A+ Essentials

25) Your company provides 802.11b and 10/100 Ethernet network access in all conference rooms. The sales team has assembled in one of the conference rooms in order to prepare for a big presentation. They are working on laptops that have built in wired and wireless cards. They choose to use the wired Ethernet connections to take advantage of the increased speed. One user's connection seems to be much slower than the others. Of the choices given, which is the most likely to fix the slower connection?

1. Temporarily disable the Wireless card.
   
2. Replace Ethernet patch cable.
   
3. Update drivers for Ethernet card.
   
4. Remove wireless card.
   

It appears as if the user is connecting through the wireless interface. The first step would be to disable the wireless interface and re-evaluate the connection speed. The patch cable would be the second option.

Exam Objective: 4.5 Given a scenario, troubleshoot wired and wireless networks with appropriate tools.