Section: Core

20) Your company has responded to an increased level of support calls by allowing employees to handle help calls from their homes on evenings and weekends by accessing the customer database online. The employees are supplied with wireless laptops, wireless routers, and DSL connections at the home location. All devices were installed and properly configured by professional technicians. One employee complains of an intermittent internet connection. You question the employee further and determine the problem occurs only just before lunch and before the afternoon snack of fresh popcorn. From the choices below, where would you suspect the likely cause of the problem to be?

1. Microwave oven interference.
   
2. Accidental closure of network connection while getting ready to take a break.
   
3. It's normal for networks to slow down during these times.
   
4. None of these issues are relevant to problem.